Terms of Service
This section outlines our terms of service.
Scope of Work: Willo Creative Studio. agrees to provide branding and/or web design services, as detailed in the client proposal provided to the Client, this is usually within 3-4 business days of receiving all required details, materials, and approvals from the Client.
Revisions: The Client is entitled to up to 5 revisions of the logo design. Any further revisions beyond this limit will be subject to additional charges.
Project Duration: The branding and website projects are individually allocated a timeline of 7 days from the commencement date to its completion, barring unforeseen circumstances. If the branding project extends beyond the initial timeline due to Client-induced delays, Willo Creative Studio reserves the right to either postpone the project to a mutually agreed-upon future date or apply a day rate for each day that the project runs over the allocated days due to the Client's delay. The day rate as determined by Willo Creative Studio is set at £144.
Client Responsiveness: The Client agrees to be available to make decisions within a reasonable time frame during the week of branding and/or web design process. Delays caused by the Client may impact the project timeline and could result in additional charges or termination of the project from Willo Creative Studio.
Branding Template Amendments: Amendments can be made to the branding templates post-process, at the clients request within reason and within 3 days of the completion of the branding package. These templates are designed to be customizable by the Client. Excessive amendments may incur additional charges, and reasonableness will be determined at the discretion of Willo Creative Studio.
Branding Package Files: Upon completion of the branding projects, Willo Creative Studio will send the final documents to the Client as editable file links. Font license is clients responsiblity for web face use etc. There are no resell rights to our designs or products. You will need to have Canva Pro in order to use your custom social media templates in the new Instagram portrait format
Deposit: To secure the web design package slot in Willo Creative Studio diary, the Client agrees to pay a non-refundable deposit of 40% of the total project cost upon signing this Contract. The deposit payment must be made on the day of signing this Contract. Branding packages and additional services such as logo design and additional templates are payable in advance via the website where different payments options are available.
Payments Terms: For web design projects, upon completion of all work and delivery of view only final files/ website link, Willo Creative Studio will issue the final balance invoice to the Client. Payment for services rendered is due on receipt of receiving the invoice, invoice is due to be paid before the website is handed over to the client. Late payments may result in files/website being restricted. Any refunds are processed wtithin 3-5 business days, request policy. Branding packages are payable in advance via the website. Amends to existing sites requires payment in advance. Any additional services added to the package after booking date will also be invoiced seperately and should be paid in full, in advanced.
Designs and Trademark Eligibility: Clients acknowledge the distinction in trademark eligibility between designs created through Canva and those often uniquely crafted. Logos created uniquely or using elements from platforms like Procreate and adobe may be eligible for trademark registration, while designs with Canva elements in Canva typically cannot be trademarked due to their pre-existing and widely available nature. Non vector files. Clients using exisiting branding elements must supply this information. All templates and web projects are designed with stock images as placeholders which should then be replaced by the client.
Web Design Platform: The web design hosting is held and designed within SquareSpace. Inclusive of 3 revisions. Unless web copy content package is purchased, it is the clients responsibility for the website copy. Resolution of client produced images are the clients responsiblity. Setting up such things as payment providers for ecommerce store and site hosting plans are the clients responsibility.
Branding Package Format: Branding Package is held in Canva.com as templates to ensure they can be amended and downloaded by the client. A PDF will be sent to the client on completion of work, including links to all files as editable file links.
Website Templates: Our website templates are designed for use with Squarespace 7.1 and are intended for single use only. Each purchase includes access to our Resource Center with setup guides and 30 days of email support. You will receive a contributor invite to your Squarespace site, which you'll need to accept before we transfer ownership to you. Templates are for personal or business use only—reselling or distributing the template is prohibited. Due to the digital nature of our products, all sales are final, and refunds are not available. Customisation web services are available through our custom web design packages.
Last Updated On 18-Feb-2025
Effective Date 18-Feb-2025
Privacy Policy
Last Updated On 17-Feb-2025
Effective Date 17-Feb-2025
This Privacy Policy describes the policies of Willo Creative Studio Ltd, United Kingdom of Great Britain and Northern Ireland (the), email: hello@willocreativestudio.com, on the collection, use and disclosure of your information that we collect when you use our website ( www.willocreativestudio.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect:
We may collect and process the following personal information about you:
Name
Social Media Profile
Address
Payment Info
How We Use Your Information:
We will use the information that we collect about you for the following purposes:
Marketing/ Promotional
Testimonials
Customer feedback collection
Enforce T&C
Processing payment
Support
Administration info
Targeted advertising
Manage customer order
Site protection
Dispute resolution
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
Retention Of Your Information:
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at hello@Brandlyinc.com. We will respond to your request in accordance with applicable law. You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at hello@willocreativestudio.com.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Log Files
Willo Creative Studio Ltd follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
GDPR Data Protection Right
Every user is entitled to the following:
Access: The right to request copies of your personal data.
Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Object to processing: The right to object to our processing of your personal data, under certain conditions.
Data portability: The right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
Rectification: The right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
Erasure: The right to request that we erase your personal data, under certain conditions.Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third Party Links & Use Of Your Information:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Willo Creative Studio Inc Ltd, Kinross, Scotland, email: hello@willocreativestudio.com. We will address your concerns in accordance with applicable law.
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